Frequently Asked Questions

Who will be our wedding photographers?

We are Cleveland-based wedding photographers, Jennifer and Shawn Moreau. You can learn more about us on our "About Us" page. We'd love to be able to personally take photos for every couple that chooses Moreau & Company as their wedding photographers, so if we are personally unavailable, our associate photographers will capture all the beautiful moments at your wedding. They match our shooting style and we do the editing!


What style of wedding photography do you specialize in?

We love classic and candid photography. Sure, mom and dad love the posed family photos, but your day is about your love. Candid photos that are full of emotion and details that are important to you are our favorite.


How far in advance should I book the photographer for my wedding?

As soon as possible! Brides typically book 10-14 months in advance. Engagement season is from November-February, with the most popular wedding months being from June-October. It’s never too early to lock in the photographer you want! Remember, your retainer is required to reserve your date.


Do I need an engagement session?

An engagement session allows you to be more comfortable being in front of the camera, as well as more comfortable with us! It’s an exciting time and your session is as laid back or as fun as you want it to be. It’s a no-pressure environment that typically doesn’t last more than an hour. It's a no brainer! You can read more about it on our blog post!


What should I wear to my engagement session?

Check out our blog post here! It has all the information to help you decide what to wear to your engagement photography session!


Can I request specific poses?

Absolutely! Connect with us on Pinterest so you can share your ideas. One thing to keep in mind, though, is that each photographer has their own style and vision. Trust them! They don’t need a list of poses to make you look spectacular.


How long after the wedding do we get to see the photos?

It may be up to 6-8 weeks before we get you your edited wedding photos, especially during busy season. However, we will get them to you just as quickly as we can. Often times, we get so excited about your wedding that we get you your photos much quicker than that. We will email you a link to your gallery when they are ready!


How many images can I expect?

Weddings can range from 300-500 depending on how many hours of coverage you have. For engagements you can expect to get 30-50. We never cut out pictures that we think that you might like!


What are your payment terms?

A $1,000 non-refundable retainer is due to reserve your date, and the remaining balance is due 30 days before your date. We also can work with you to establish a payment plan that meets your budget. All sales are final.


Do you charge a travel fee?

For Ohio wedding photography, we charge .60 cents a mile outside of 20 miles of 44116. For out-of-state or destination wedding photography, please contact us at Hello@moreauco.com so we can work with you personally on this!


What type of payments do you accept?

We accept cash, checks, and all major credit cards.


Is the retainer refundable?

Unfortunately, not. Once we receive the retainer we begin to turn away other potential wedding photography clients. If something happens that causes you to cancel your wedding photography contract, the retainer is kept to cover lost business.


What happens if you get sick or injured?

First of all, let’s hope this never happens! But if it does, don’t worry! We’ll have a backup photographer to cover. Not only do we have a network of associate photographers that help provide wedding photography for our clients, we also are part of several organizations and associations that will allow us to quickly find a replacement photographer. And don't worry, in the extremely unlikely situation where we are unable to cover your wedding photography for you, we always ask that our associate wedding photographers pass the raw images to us, to allow us to edit your wedding photos in our style!


Can I print my own images, or can you print them for me?

With the purchase of any of our wedding packages, you receive a limited copyright release. You may use this to print your own images. However, we work with the best professional printing companies, that provide the finest quality of printing to our customers. We highly suggest preserving your memories through print via the best quality! You can purchase them straight through your gallery.


Do you have a list of preferred wedding vendors that you can recommend?

Yes! As we work with various wedding photographers in Cleveland and in Colorado, we keep a list of the best vendors and we are happy to extend you our help in choosing the best vendors for your big day. Feel free to ask us to bring a list for you to our consultation or email us at Hello@moreauco.com for suggestions.